Welcome to Dre Coklat. By accessing or using our website (the “Site”), placing an order, or
interacting with any of our services, you agree to comply with and be bound by these Terms
& Conditions (“Terms”). Please read them carefully. If you do not agree with any part of
these Terms, you should not use this Site.
1. General Information
This website is owned and operated by Dre Coklat (“we”, “our”, “us”). These Terms govern
your use of our Site and the purchase of our products.
2. Use of the Site
You agree:
- To use the Site only for lawful purposes.
- Not to misuse the Site (e.g. by hacking, spamming, or attempting to gain unauthorized
access). - That any information you provide is accurate, current, and complete.
We reserve the right to restrict or terminate your access to the Site if you violate these Terms.
3. Products & Orders
- All products listed on the Site are subject to availability.
- We reserve the right to limit quantities or discontinue any product at any time.
- Prices are listed in Riggit Malaysia (MYR) and we reserve the right to change prices at
any time without prior notice. - By placing an order, you confirm that you are legally capable of entering into binding
contracts. - Orders are subject to confirmation. We may refuse or cancel an order if there are issues
such as stock unavailability, pricing errors, or suspected fraud.
4. Payments
- We accept payment through Online Banking, FPX Payment and TouchNGo e-wallet
- Payment must be made in full before orders are processed and shipped.
- All transactions are processed securely. We do not store your payment card details.
5. Shipping & Delivery
- Delivery timelines are estimates only and may vary depending on location and external
factors (e.g., public holidays, courier delays). - Dre Coklat is not responsible for delays caused by third-party couriers or events beyond
our control. - Please ensure that your delivery details are accurate. We are not liable for undelivered
orders due to incorrect information.
6. Returns & Refunds
We do not accept returns or exchanges unless:
- The product is defective, damaged upon delivery, or incorrect.
- You notify us within 24 hours of receiving the item, with proof such as photo and
videos. - We reserve the right to evaluate claims on a case-by-case basis.
Approved refunds may be processed via store credit or your original payment method.
7. Intellectual Property
All content on this Site, including logos, images, text, graphics, and product designs is the
property of Dre Coklat or its licensors. You may not use, copy, reproduce, or distribute any
content without our written permission.
8. Limitation of Liability
To the fullest extent permitted by law, Dre Coklat shall not be liable for:
- Any indirect, incidental, or consequential damages
- Losses arising from your use of or inability to use the Site or products
- Delays or failures beyond our reasonable control
Our total liability to you in respect of any claim shall not exceed the amount paid by you for
the relevant product.
9. Privacy
Your use of this Site is also governed by our Privacy Policy, which explains how we collect
and use your personal data.
10. Changes to These Terms
We may update these Terms from time to time. Changes will take effect once posted on the
Site. Continued use of the Site means you accept the updated Terms